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COMPLIANCE

New Regulatory Standards for Digital Trust Management

Essential updates for legal and financial professionals handling estate settlements in 2024.

Patricia Chen

Compliance Officer

9 min read
New Regulatory Standards for Digital Trust Management

The intersection of digital assets and estate law has rapidly become one of the most consequential compliance areas for financial and legal professionals. In 2024, several states have enacted or updated legislation that governs how digital accounts, cryptocurrency holdings, and online assets are transferred at death.

For attorneys, trustees, and benefits administrators handling estate settlements, staying current with these standards is not optional — it directly affects the completeness of the estates they manage and the families they serve.

The Revised Uniform Fiduciary Access to Digital Assets Act

The Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA), now adopted in the majority of U.S. states, provides a framework for granting fiduciaries — executors, trustees, agents under power of attorney — legal access to a decedent's digital assets. The act establishes a three-tier priority system: the user's explicit directions take precedence, followed by directions given in a will or trust, followed by the platform's default terms of service.

Practically, this means that having a will that addresses digital assets is increasingly important. Without explicit direction, many platforms default to restricting access, even to legitimate estate fiduciaries. Professionals should be advising clients to document digital account inventories and access credentials separately from their public wills to preserve privacy.

Cryptocurrency and Digital Asset Holdings

The treatment of cryptocurrency in estates presents unique challenges. Unlike traditional financial accounts, cryptocurrency holdings exist on decentralized networks and are controlled by private keys. If the private key is lost and no seed phrase is documented, the assets are effectively inaccessible — a scenario that has resulted in billions of dollars in permanently lost wealth.

For professionals assisting with estate planning, the guidance is clear: clients with cryptocurrency holdings must document their wallet addresses, the exchange accounts where they hold assets, and instructions for accessing private keys in a manner that is secure but retrievable by a designated fiduciary.

Several states, including Wyoming, have passed digital asset legislation that explicitly recognizes cryptocurrency as property that can be held in trusts, transferred under wills, and administered by estate fiduciaries under standard probate law.

Insurance Claims and Electronic Documentation

Life insurance regulators have continued to update standards around electronic claims submission and digital documentation. The National Association of Insurance Commissioners (NAIC) has issued model regulations that establish minimum standards for electronic death certificates, digital notarization, and remote identity verification — all of which affect how quickly claims can be processed.

For beneficiaries and the advisors who help them, these standards mean that claims filed through compliant digital channels may move significantly faster than paper-based alternatives. Staying current with carrier-specific implementation of these standards is valuable knowledge.

Data Privacy in the Claims Process

HIPAA compliance remains a central consideration in post-loss claims processing, particularly when medical records are required to validate a claim. Professionals handling this documentation must ensure that storage, transmission, and destruction of protected health information meets the minimum standards set by HIPAA's Privacy and Security Rules.

State-level privacy legislation — including California's CPRA and emerging statutes in other states — adds additional layers of consideration around the handling of personal data in estate contexts. Maintaining clear documentation of consent, access, and data handling practices is good professional hygiene regardless of the specific regulatory environment.

Patricia Chen

Compliance Officer, BenTrustCo

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